Having external experts by your side isn’t about handing over the reins. It’s about complementing your internal strengths with fresh perspectives, specialised knowledge, and practical experience. The right external partner can help you navigate the complexities of change, avoid common pitfalls, and accelerate your path to success.
Let’s unpack why external help is not just beneficial, but often essential, during a transformation.
1. You Don’t Know What You Don’t Know
HCM or payroll transformations are filled with unknowns. No matter how experienced your internal teams are, they’re likely facing unfamiliar challenges from system integrations and data migrations to employee training and change management communications.
External experts, like Renofy, have walked this road before. We’ve seen what works and what doesn’t. With extensive experience in HR and payroll transformations, we help you sidestep common pitfalls that could otherwise derail your project. We know how to spot risks, optimize opportunities, and plan effectively for success.
More than that, we bring an outside perspective. Often internal teams can be too close to the day-to-day to spot risks or opportunities. An external partner provides clarity, helping teams to see their blind spots and plan more effectively.
2. Tailored Support Based on Your Organisation’s Needs
Not every organisation requires the same level of external support. Many businesses have strong internal capability and simply need a partner to advise and validate their plans. Others need more hands-on support to manage change, develop training materials, or coordinate communication.
The best external partners don’t offer a one-size-fits-all solution. They assess your organisation’s unique needs and design support accordingly.
For example, consider a workforce with limited digital connectivity such as a production environment where many employees don’t use smartphones or company emails. In these situations, change efforts look very different. You don’t need an extensive change campaign months in advance. Instead, targeted, just-in-time training delivered before go-live is more effective.
External experts help you understand what type of organisation you are and, importantly, what type of change support you need.
3. Effective Planning and Timing
Timing is everything during a HCM transformation. Training your people too early means they’ll forget what they’ve learned before the system goes live. Too late, and you risk confusion and frustration.
External specialists bring valuable experience in sequencing activities correctly. They’ll help you phase communications and training to match your project milestones, ensuring employees are prepared at the right time.
They’ll also help you plan for the long tail of change, supporting not just go-live, but the weeks and months that follow as employees adjust to new ways of working.
4. Helping Leaders Lead
Leader-led change is critical during a payroll, HR or HCM transformation. External experts play a vital role in helping both formal and informal leaders step confidently into this role.
They can work alongside your leadership team to ensure they understand the transformation journey, are equipped to support their people, and have the messaging needed to build trust across the organisation.
Just as importantly, they’ll help you identify those informal leaders, the influencers embedded within your teams, and bring them on the journey early.
5. Freeing Up Internal Resources
There’s no escaping the fact that HCM transformations are demanding. They require dedicated time and focus and many internal teams often struggle to balance this with their day-to-day responsibilities.
Bringing in external HCM system expertise allows your internal teams to stay focused on running the business, while your transformation progresses with dedicated attention. It also helps to reduce burnout, ensuring your people are not stretched too thin.
The Right Partner Multiplies Your Success
In today’s fast-paced business world, HR and payroll transformations are more complex than ever. Bringing in the right external experts, like Renofy, doesn’t replace your internal knowledge—it strengthens it with specialist transformation skills and expertise. By providing clarity, filling capability gaps, and helping you stay on track, external partners ensure smoother transitions and greater success. Most importantly, they let you focus on what truly matters: your people, customers, and future growth.
